Overview
Customer Service Officer Jobs in Bangkok, Bangkok City, Thailand at MITI Wellness Group
Title: Customer Service Officer
Company: MITI Wellness Group
Location: Bangkok, Bangkok City, Thailand
Company Description
MITI Wellness Group is a premier healthcare and wellness platform specializing in high-quality dental and aesthetic services. We are dedicated to delivering care that prioritizes clarity, trust, and consistency. Our thoughtfully designed clinics create a serene and professional environment, ensuring patients feel comfortable and well-informed. By combining clinical expertise, excellent design, and strong operational standards, we aim to build lasting relationships and drive sustainable growth.
Role Description
This is a full-time on-site role in Bangkok for a Customer Service Officer. The primary responsibilities include providing exceptional customer support, ensuring customer satisfaction, managing customer inquiries, and improving the overall customer experience. The role involves interacting with clients to build trust and provide solutions while ensuring a seamless and positive experience throughout their journey with us.
Qualifications
- Strong Interpersonal Skills and the ability to build professional relationships with clients
- Proven expertise in Customer Satisfaction and a commitment to understanding client needs
- Experience in Customer Support and the ability to resolve inquiries and provide timely assistance
- Proficiency in Customer Service and ensuring positive interactions at every touchpoint
- Focus on enhancing the overall Customer Experience by maintaining a high standard of care
- Effective communication skills in Thai and English
- Ability to work in a team and maintain composure in a fast-paced environment
- Bachelor's degree or equivalent work experience in a related field
