Overview
Customer Service – Open to Fresh Graduates Jobs in Shah Alam, Selangor, Malaysia at Daythree
Title: Customer Service – Open to Fresh Graduates
Company: Daythree
Location: Shah Alam, Selangor, Malaysia
Job position: Customer Service Representative
Industry: Telecommunication/Utilities/Fintech
Intake: June 2026
Work location: UOA Business Park, Shah Alam beside LRT Subang Jaya
Job responsibilities: –
- To handle all customer inquiries coming from multichannel including Call, Emails and Live Chat based on Standard Procedure and Guideline defined by the Company
Job requirements:
- Minimum SPM (passed BM & English)/Diploma/Degree with certificate
- Able to speak English & Bahasa Malaysia
- Call centre experience is an advantage
- At least 6 months experience in customer service
- Able to work on rotational shifts
Salary:
- Basic salary + KPI Allowance + Night shift allowance
Operation Time:
- 24/7 rotational shift (Day shift, night shift and midnight shift)
- Shift schedule (First shift: 7am-4pm, 3pm-12am, 9pm-6am, Last shift: 11pm-8am)
- 5 days working, 2 rest days, 9 hours per shift
Others:
- Permanent and contract position
- Medical outpatient coverage
- Training provided up until 4 weeks
- Phone call & virtual mode
