Overview
Customer Service Parttime/Fresher/intern Jobs in Ho Chi Minh City, Vietnam at Concentrix
Title: Customer Service Parttime/Fresher/intern
Company: Concentrix
Location: Ho Chi Minh City, Vietnam
Part-time Customer Support (Travel Application)
📍 District 12, Ho Chi Minh City, Vietnam
⏳ Part-time | Flexible shifts
About the Role
We are looking for a Part-time Customer Support Associate to join our dynamic team supporting a global travel application. This role is ideal for candidates who are passionate about customer experience and confident in using English in a professional environment.
Key Responsibilities
- Provide customer support via multiple channels: phone, email, chat, and messaging platforms
- Handle inquiries related to travel services such as bookings, accommodations, cancellations, and complaints
- Deliver accurate, valid, and complete information by following internal processes and guidelines
- Resolve customer concerns effectively while ensuring a high level of satisfaction
- Maintain service quality and contribute to a positive customer experience
Qualifications
- Proficient in English (spoken and written) – able to work 100% in English
- High School Diploma or higher (preferred)
- Strong communication and problem-solving skills
- Customer-oriented mindset with attention to detail
- Ability to commit a minimum of 3 months
Working Schedule
- Minimum 4 hours per day
- 5 working days per week (flexible shift registration)
📌 Training Requirement (First Month):
- Monday to Friday, 09:00 AM – 06:00 PM
- Off on weekends
Compensation & Benefits
- Base rate: 42,000 VND/hour
- Up to 52,000 VND/hour upon KPI achievement
- Opportunity to work in an international and professional environment
- Gain hands-on experience in customer service and global operations
Location
QTSC1 Building, Quang Trung Software Park, District 12, Ho Chi Minh City
