Overview
Customer Service Rep – Remote- East Coast Jobs in United States at Prism Data Consulting
Title: Customer Service Rep – Remote- East Coast
Company: Prism Data Consulting
Location: United States
Prism Data Consulting's mission is to help data professionals see opportunities from every angle to find their best fit. We are not a staffing firm or agency. Prism does not hire for these roles—we analyze and verify them from employers seeking data expertise.
Employer Industry: Foodservice Distribution
Why Consider This Job Opportunity
- Salary up to $25.29
- Opportunity to participate in the Company's Incentive Plan
- Comprehensive benefits package available
- Dynamic work environment with opportunities for personal and professional growth
- Chance to support a leading global manufacturer and distributor in the Travel and Leisure industry
- Regular training programs to enhance skills and knowledge
What To Expect (Job Responsibilities)
- Provide support to Territory Managers by answering incoming calls and emails, and researching order-related inquiries
- Process orders, cancellations, and returns while maintaining accurate customer order history
- Resolve issues related to customer orders, including delivery discrepancies and back orders
- Communicate effectively with internal departments to ensure timely updates on orders and deliveries
- Participate in training programs to stay updated on company procedures and practices
What Is Required (Qualifications)
- High School diploma or GED required; college degree preferred
- Minimum of 2 years of customer service experience, preferably in a call center environment
- Knowledge of shipping procedures, inventory control processes, and product specifications
- Excellent verbal and written communication skills, with strong interpersonal abilities
- Proficient in MS Windows and Office applications, including Word, Excel, PowerPoint, Access, and Outlook
How To Stand Out (Preferred Qualifications)
- Experience with call center operations
- Familiarity with customer database maintenance and internet navigation
- Strong problem-solving skills and ability to make sound judgments
- Proven ability to handle multiple priorities and meet deadlines
- Detail-oriented with a commitment to accuracy
#FoodserviceDistribution #CustomerService #CareerGrowth #TrainingOpportunities #TeamSupport
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#PrismDataConsulting
