Overview
Customer Service Representativ Jobs in Los Angeles, CA at Pacific Horizons
Title: Customer Service Representativ
Company: Pacific Horizons
Location: Los Angeles, CA
Position Summary
We are seeking a Customer Service Representative to assist with customer interactions during live marketing campaigns, provide product/service information, and support onboarding for new customers.
Responsibilities
- Interact with customers at in-person campaign locations (retail stores, events, or pop-ups)
- Provide clear and accurate information about client products and services
- Assist customers with onboarding or sign-up processes
- Answer customer questions and address basic concerns
- Maintain accurate records of customer interactions and activity
- Support team members during campaign execution
- Assist with setup and organization of marketing stations when needed
Qualifications
Minimum requirements
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Comfortable working in face-to-face customer environments
- Customer-focused mindset
- Ability to work independently and as part of a team
- Basic computer or tablet use for tracking interactions
Benefits
- Paid time off and holidays
- On-the-job training
- Opportunities for advancement within the company
- Supportive team environment
