Overview

Customer Service Representative Jobs in Mexico City, Mexico at Epsilon Solutions Ltd.

Title: Customer Service Representative

Company: Epsilon Solutions Ltd.

Location: Mexico City, Mexico

Role: Bilingual Customer Service Representative

Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)

Job Summary

This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The

Customer Service Representative will be responsible for handling customer inquiries, resolving

issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.

Qualifications

High School diploma completed.

Advanced English level (B2+ and above).

• 1+ years of Customer Service, Tech Support or Sales experience.

• Strong communication and interpersonal skills.

• Problem-solving and conflict resolution skills.

• Attention to detail and ability to multitask effectively.

• Knowledge of CRM systems and tools preferred.

  • Schedule flexibility.
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