Overview
Customer Service Representative Jobs in hearst, Canada at LCBO (Liquor Control Board of Ontario)
Position: Customer Service Representative (Fixed Term)
Location: hearst
Location
806 George Street, Hearst
Salary / Pay
$20.82/hour
Job Posting Description
At the LCBO, we always have the right spirit! Do you? The LCBO is looking for Summer Customer Service Representatives available to work between May 4, 2026 and September 7, 2026. We are looking for great people who are passionate about delivering an engaging customer experience that keeps our customers coming back. If you’re interested in becoming a friendly and helpful go‑to expert in our retail stores for Summer 2026 then this role is for you!
As part of your paid training, you will learn about store operations, customer service, and product knowledge: wine, beer, ciders and spirits. As an LCBO Customer Service Representative, you will have a chance to inspire others and share your knowledge with our customers.
About the Role
This is an on‑site role (#LI-OnSite). Reporting to the store manager, you will collaborate with teammates to provide a positive retail experience while maintaining store operations.
Responsibilities
- Serve customers using our cash register system promptly, courteously, and responsibly.
- Ask for donations for partner charities (Spirit of Sustainability Campaign).
- Participate in customer experience and postal code surveys.
- Receive product, replenish shelves, and face‑up products.
- Ensure the store is clean, organized, and safe for all (clean up spills and broken bottles).
- Lifting cases of various sizes and weights (up to 40 lbs/18 kg) repeatedly while standing for long periods.
About You
- Comfortable working with people (teammates and customers).
- Legally allowed to work in Canada (valid SIN, student, or work permit).
- At least 18 years old.
- Bilingualism (English and French) is a bonus.
- Agree to complete a Criminal Background Check, at your own expense, before starting work with the LCBO.
Required Availability
- Friday (5:00 PM – Close).
- Saturday and Sunday (available all day for a 4 to 8 hour shift).
- Long weekends (Victoria Day weekend, Canada Day weekend, Civic Holiday weekend, Labour Day weekend).
- Additional work may be available Monday‑Thursday, based on store needs.
- Schedules posted two weeks in advance; extra shifts may come up on short notice.
Why Join the LCBO
- Online learning to support your interests and growth.
- Future employment opportunities for eligible employees.
- Employee Family and Assistance Program (TELUS Health).
- Discounted services, products, and tickets to sporting and entertainment events (Work Perks).
- You’ll feel good knowing your work is helping make a difference in communities across Ontario.
Accommodation
The LCBO fosters an environment of inclusion and belonging, so everyone feels valued, respected, and heard. We are an equal‑opportunity employer committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.
Union Status
Union
Additional Notes
Thank you for your interest. Only applicants selected for further consideration will be contacted.
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Title: Customer Service Representative
Company: LCBO (Liquor Control Board of Ontario)
Location: hearst, Canada
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