Overview
Customer Service Representative – 1140 Jobs in United States at Resonance CX Partners
Title: Customer Service Representative – 1140
Company: Resonance CX Partners
Location: United States
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Insurance Services
Why Consider This Job Opportunity
- Salary up to $21.03 hourly
- Opportunity for career advancement and growth within the organization
- Work primarily remote with periodic time required in the assigned company office location
- Supportive and collaborative work environment
- Chance to build relationships with clients and agents while processing complex service requests
What To Expect (Job Responsibilities)
- Answer incoming calls, providing support and resolution for customer inquiries
- Process billing requests, including account changes, payment type changes, and refund requests
- Manage manual premium payments and service requests from calls
- Complete insurance verifications and policy summary requests
- Maintain records of customer interactions and transactions
What Is Required (Qualifications)
- Minimum of 3 years of experience in Customer Service
- Minimum of 1 year of accounting experience preferred
- Experience in the insurance industry or call center environment
- Excellent written and verbal communication skills
- Associate's degree in business or related field
How To Stand Out (Preferred Qualifications)
- Fluency in Spanish
- Basic knowledge of Microsoft Word and Excel
- Excellent data entry skills
- Ability to prioritize and organize a heavy workload
- Flexibility to work occasional overtime
#InsuranceServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#ResonanceCXPartners
