Overview

Customer Service Representative Jobs in New Cairo, Cairo, Egypt at Future Group Language Solutions

Title: Customer Service Representative

Company: Future Group Language Solutions

Location: New Cairo, Cairo, Egypt

Job description

🚀 Start Your Career in Customer Service with a Global BPO Leader!

At Future Group, we are hiring Customer Care Advisors to join our dynamic team in New Cairo. If you have strong communication skills and a passion for helping others, this is your chance to grow in a professional and fast-paced environment. 💰 Salary: Starting from 23,000 EGP + Quarterly Commission.

💼 Job Responsibilities:

  • Handle customer inquiries via calls, chat, or email
  • Resolve customer issues efficiently while ensuring satisfaction
  • Maintain a professional and friendly tone at all times
  • Accurately document interactions using CRM systems
  • Contribute to improving customer experience and processes

🎯 What We’re Looking For:

  • Graduates (Fresh grads are welcome)
  • Minimum 6 months experience in Customer Service or Telesales (preferred)
  • Strong English communication skills (B2 and higher)
  • Good problem-solving and communication skills
  • Ability to work in a fast-paced environment

💰 What We Offer

  • Competitive salary (up to 27K Gross) + bonuses
  • Career growth opportunities
  • Professional and supportive work environment
  • Training and development programs

📍 Job Details

  • Location: New Cairo (On-site)
  • Working Hours: Rotational shifts
  • Days Off: 2 days off

📩 Apply now or send me a message for more details!

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