Overview
Customer Service Representative Jobs in New Cairo, Cairo, Egypt at Future Group Language Solutions
Title: Customer Service Representative
Company: Future Group Language Solutions
Location: New Cairo, Cairo, Egypt
Job description
🚀 Start Your Career in Customer Service with a Global BPO Leader!
At Future Group, we are hiring Customer Care Advisors to join our dynamic team in New Cairo. If you have strong communication skills and a passion for helping others, this is your chance to grow in a professional and fast-paced environment. 💰 Salary: Starting from 23,000 EGP + Quarterly Commission.
💼 Job Responsibilities:
- Handle customer inquiries via calls, chat, or email
- Resolve customer issues efficiently while ensuring satisfaction
- Maintain a professional and friendly tone at all times
- Accurately document interactions using CRM systems
- Contribute to improving customer experience and processes
🎯 What We’re Looking For:
- Graduates (Fresh grads are welcome)
- Minimum 6 months experience in Customer Service or Telesales (preferred)
- Strong English communication skills (B2 and higher)
- Good problem-solving and communication skills
- Ability to work in a fast-paced environment
💰 What We Offer
- Competitive salary (up to 27K Gross) + bonuses
- Career growth opportunities
- Professional and supportive work environment
- Training and development programs
📍 Job Details
- Location: New Cairo (On-site)
- Working Hours: Rotational shifts
- Days Off: 2 days off
📩 Apply now or send me a message for more details!