Overview
Customer Service Representative Jobs in Angeles, Central Luzon, Philippines at TalentPop App
Title: Customer Service Representative
Company: TalentPop App
Location: Angeles, Central Luzon, Philippines
About Us
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.
Perks & Benefits
- Annual performance-based increases
- Paid time off
- Health and dental insurance or a monthly health stipend
- Holiday bonuses
- Permanent work-from-home setup
- Opportunities for career advancement as we continue to grow
Responsibilities
- Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
- Assist Customers: Support customers with orders, shipping, product details, and returns.
- Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
- Proficiency in English (both written and verbal).
- At least 1 year of online/remote customer service experience.
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage.
- Excellent problem-solving and communication skills.
- Adaptable and solutions-oriented mindset.
Technical Requirements
- Personally owned PC or laptop with an i3 processor or equivalent.
- Minimum of 25 Mbps for both upload and download internet speed.
APPLICATION INSTRUCTIONS
To ensure your application is processed correctly, please follow these steps:
- Use this link to apply: https://talentpop-cs-app.replit.app/
- When selecting the position, please choose "Customer Service" from the list.
- When prompted for an application code, use: CS
Follow these instructions to ensure your application is reviewed.
Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
