Overview
Customer Service Representative Jobs in Polokwane, Limpopo, South Africa at Drain Doctor Luton & Harlow
Title: Customer Service Representative
Company: Drain Doctor Luton & Harlow
Location: Polokwane, Limpopo, South Africa
Due to continued business growth Drain Doctor are currently recruiting for a Customer Service Representative.
Job Type
- Full-time or part-time opportunities.
- Monday to Friday (plus ability to work weekends on a rota and support out-of-hours calls if required).
Benefits
- Competitive annual salary.
- Enrolment on a workplace pension scheme after qualifying period.
- Ongoing training and development.
- Paid holidays.
The Role
- Answering the telephone following an established script.
- Converting customer enquiries into booked appointments.
- Dispatching engineers to appointments.
- Keeping customers informed of schedule changes.
- Conducting follow-up service calls.
- General office duties including filing, ordering stock, purchase invoice matching and other general administrative duties.
Qualifications & Experience
- A minimum of 2 years' experience working in a similar office-based Customer Service role.
- Excellent verbal and written skills.
- Good administration skills with the ability to prioritise tasks.
- Good all-round IT skills.
