Overview
Customer Service Representative Jobs in Quezon City, National Capital Region, Philippines at Metacom Careers
Title: Customer Service Representative
Company: Metacom Careers
Location: Quezon City, National Capital Region, Philippines
Description
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Provide information about products, services, and promotions to customers.
- Resolve customer complaints and issues with empathy and efficiency.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 02 years of customer service experience.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
- Responsibilities and Duties: Ability to multitask and handle stressful situations.
- Working Conditions: Comfortable working in a fast-paced environment.
