Overview
Customer Service Representative Jobs in Federal Territory of Kuala Lumpur, Malaysia at eTeam
Title: Customer Service Representative
Company: eTeam
Location: Federal Territory of Kuala Lumpur, Malaysia
Job Title: Speaking Gaming Support Specialist
Location: Malaysia
Employment Type: Full-Time
Job Responsibilities
- Provide customer support to gaming platform users via chat, email, or phone.
- Resolve player issues related to accounts, payments, and gameplay.
- Escalate technical issues when required.
- Ensure high customer satisfaction and service quality.
- Maintain accurate documentation of customer interactions.
Requirements
- Fluent in language of Russia
- Good English communication skills.
- Customer service or BPO experience is preferred.
- Passion for gaming is an advantage.
- Willing to work rotational shifts.
