Overview
Customer Service Representative Jobs in Fort Lauderdale, FL at Cura Talent
Title: Customer Service Representative
Company: Cura Talent
Location: Fort Lauderdale, FL
Customer Service Representative
Fort Lauderdale, FL
$42,000 – $47,000
On-Site | Monday-Friday | 10:30 AM – 6:30 PM
We are currently working with a rapidly growing organization in the pharmacy and healthcare space that is looking to add Customer Service Representatives to its team.
This is an excellent opportunity if you enjoy helping people, solving problems, and working in a fast-paced environment where you can make a real impact. The company has ambitious growth plans and is seeking individuals who can deliver an outstanding customer experience while supporting patients, providers, and internal teams.
Whether you come from a customer service, call center, healthcare, or pharmacy background, this role offers strong career development opportunities with a company that genuinely values its people.
The Role
As a Customer Service Representative, you'll be a key point of contact for customers, answering questions, resolving issues, and ensuring every interaction is handled professionally and efficiently.
This is a highly visible position that requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities at once.
Key Responsibilities
- Handle inbound customer inquiries and phone calls
- Provide exceptional customer service and support
- Resolve issues and identify solutions in a timely manner
- Maintain accurate records and update customer information
- Work across multiple systems while managing a busy workload
- Collaborate with internal teams to ensure a seamless customer experience
- Build positive relationships with customers and stakeholders
What We're Looking For
The ideal candidate will be a strong communicator who enjoys working with people and thrives in a customer-focused environment.
You'll likely have:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- The ability to multitask and stay organized in a fast-paced setting
- A professional and positive attitude
- Confidence speaking with customers over the phone
- A bachelor's degree is preferred
Preferred Experience
While not essential, the following experience would be advantageous:
- Customer service or call center experience
- Pharmacy, healthcare, or clinical experience
- Experience using CRM systems such as Salesforce
- Experience working in a fast-paced, service-driven environment
What's On Offer?
- Competitive salary of $42,000 – $47,000 plus a comprehensive benefits package
- Consistent Monday-Friday schedule
- Opportunity to join a growing and innovative healthcare organization
- Excellent career progression opportunities
- Supportive team environment
- The chance to build a long-term career with a business that is investing heavily in growth
If you're a motivated individual who enjoys helping others and wants to be part of an exciting growth journey, please apply directly to this job advert, and we will be in touch.
