Overview
Customer Service Representative Jobs in San Antonio, Texas Metropolitan Area at Insight Global
Title: Customer Service Representative
Company: Insight Global
Location: San Antonio, Texas Metropolitan Area
Job Summary:
An Insight Global employer is looking for a Customer Success Associate to join the customer operations team and can pay $18-$19 hourly. This person’s main responsibility is to support Customer Success Managers and internal teams by ensuring operational excellence across customer experience, revenue recognition, churn mitigation, and continuous improvement. You play a key role in conducting audits and managing transactional efforts to deliver exceptional service. Success in this role requires strong organizational skills, attention to detail, and expertise in business operations and customer success, including workflow optimization, customer engagement, and alignment with company goals.
Must Haves
- Minimum of 3 years of Customer Success, Account Management, or Business Operations experience in a leadership role with negotiation, growth, & customer success.
Plusses
- Associate or bachelor’s Degree
- Background in clinical, healthcare, or medical space
- ITIL/PMP Certification
- Salesforce Experience
