Overview
Customer Service Representative Jobs in Houston, TX at Hire Talent
Title: Customer Service Representative
Company: Hire Talent
Location: Houston, TX
Customer Service Representative
Full-Time | On-Site | Growing Industrial Products Company
Houston, TX (Hobby Airport area)
Hire Talent is proud to partner with a rapidly expanding provider of industrial products serving a wide range of commercial industries. Our client operates a close‑knit office is seeking a proactive, communicative, and detail‑oriented Customer Service Representative to support their sales teams as the company continues to grow. This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys working with people face-to-face and takes pride in delivering exceptional service to both internal teams and external customers. The Customer Service Representative will support day‑to‑day sales operations, ensure smooth communication between customers, sales staff and administrative personnel. You will help manage inquiries, prepare documents, coordinate orders, and contribute to a positive customer experience from start to finish. This position is ideal for someone who is organized, tech‑savvy, and eager to be part of a company that values teamwork and continuous improvement.
Responsibilities
- Serve as a primary point of contact for customer inquiries, providing timely and professional support
- Collaborate closely with sales and administrative teams to ensure accurate order processing and follow‑through
- Prepare and update documents, presentations, and reports using Word and PowerPoint
- Maintain customer records, order details, and communication logs with strong attention to detail
- Assist with quoting, order tracking, and general sales support tasks
- Help identify opportunities to improve processes and enhance the customer experience
- Contribute to a positive, team‑oriented office environment
Qualifications
- 2 plus years experience in customer service, sales support, or a fast‑paced administrative role
- Associate's Degree preferred or strong mathematical skills
- Clear communication and customer‑focused
- Proficiency in Microsoft Word and PowerPoint
- Ability to multitask, prioritize, and stay organized in a dynamic environment
- A collaborative mindset and willingness to support multiple teams
- A proactive, solutions‑oriented approach to daily tasks
