Overview
Customer Service Representative Jobs in Cape Town, Western Cape, South Africa at EXL
Title: Customer Service Representative
Company: EXL
Location: Cape Town, Western Cape, South Africa
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 6-12 months of call center experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
