Overview
Customer Service Representative Jobs in Lafayette, IN at Belcan
Title: Customer Service Representative
Company: Belcan
Location: Lafayette, IN
Job Title: Associate Customer Service Rep I
Location: Lafayette, IN 47903
Duration: 12 Months Contract (Temp to Perm)
Pay Rate: $24/hr.
Shift Time: 1st shift, 06:30 AM – 03:00 PM
Job Details:
- Level I: 0-3 years.
- Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
- The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
- The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
- Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
- Frequently reports to the Customer Service Manager.
- Experience in customer-facing roles previously, Microsoft Office application skills are a must.
- Particularly Excel, Outlook, and Word. Any automotive paint experience is going to be a plus and will drive a higher hourly rate.
- Responsibilities will include inventory management, customer interaction, cross-functional internal interaction, project support, problem resolution support, etc.
