Overview
Customer Service Representative Jobs in Portland, OR at Motive Workforce
Title: Customer Service Representative
Company: Motive Workforce
Location: Portland, OR
Customer Service Representative
Portland, OR | Full-Time | Direct Hire
Are you the kind of person who takes pride in delivering exceptional customer service while keeping operations organized and running efficiently?
Do you enjoy being the critical link between customers and internal teams, knowing your attention to detail helps ensure everything stays on track?
Would you like to join a respected international organization whose laboratory services help protect the safety and quality of food products consumed around the world?
This is an opportunity to become part of a stable, growing organization with a long-standing reputation for scientific excellence, exceptional customer service, and investing in its employees. If you're looking for a company where your work has a meaningful impact and your contributions are recognized,
“Apply” Today!
The Foundation We Provide:
- $22 per hour, Direct Hire, full-time opportunity
- Outstanding medical, dental, and vision benefits with exceptional employer contributions, 401(k)
- Paid Time Off plus 13 paid holidays
- Annual bonus opportunity (historically paid for over 10 consecutive years)
- Employee discounts through Adidas and Columbia
- Stable, team-oriented work environment with long-term career growth
- Opportunity to support an industry dedicated to food safety and public health
How You'll Make an Impact:
- Receive and process incoming customer samples for laboratory testing
- Accurately enter sample information into laboratory systems while verifying customer documentation
- Communicate with customers regarding sample receipt, testing requests, turnaround times, and general inquiries
- Coordinate with laboratory teams to ensure samples move efficiently through the testing process
- Generate customer communications, documentation, and testing records
- Coordinate shipments to partner laboratories when needed
- Maintain accurate records while providing exceptional customer service
- Support continuous process improvements that enhance efficiency and customer satisfaction
What It Takes to Succeed:
- Customer service or administrative experience in a professional environment
- Strong attention to detail and excellent organizational skills
- Ability to prioritize multiple tasks and meet deadlines
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office
- Experience working with laboratory software, LIMS, SAP, or within a laboratory or scientific environment is a plus
- Ability to work collaboratively while maintaining a high level of accuracy
If you're looking for an opportunity where your customer service skills directly support an organization committed to food safety, scientific excellence, and outstanding client service, click "Apply" today!
Keywords: Customer Service Representative, Customer Service, Client Services, Administrative Assistant, Office Assistant, Sample Receiving, Sample Coordinator, Laboratory, Lab, Laboratory Assistant, Laboratory Support, LIMS, Laboratory Information Management System, SAP, Data Entry, Administrative Support, Customer Support, Client Support, Office Coordinator, Food Safety, Food Testing, Quality Assurance, Scientific Services, Laboratory Operations, Sample Processing, MS Office, Portland, Oregon.
