Overview
Customer Service Representative Jobs in Cairo, Egypt at VXI Global Solutions
Title: Customer Service Representative
Company: VXI Global Solutions
Location: Cairo, Egypt
VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
Role Description
This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
Qualifications
Customer Support and Customer Service skills
Customer Satisfaction and Customer Experience skills
Phone Etiquette
Excellent communication and interpersonal skills
Ability to multitask and handle challenging situations
Experience in a customer service role is a plus
Fluency in English ( B2+ – C1 )
Night and overnight shifts
Location: Citystars Mall, Nasr city, Cairo
