Overview
Customer Service Representative Jobs in Mexico City, Mexico at Epsilon LATAM.
Title: Customer Service Representative
Company: Epsilon LATAM.
Location: Mexico City, Mexico
JOB DESCRIPTION-
1) Deliver a positive experience that solves customers challenges in one call
2) Work to resolve issues by providing accurate information to all the customers according to their needs
3) Help t0 drive sales products and services that will keep them happy and connected
4) Learn and uncover customers’ needs by creating connections and asking the right questions
5) Position product insights solutions recommendations to provide customers with a complete top solutions
Mandatory Requirements:
– Conversational English Level (B2 or above)
– High School diploma GED or equivalent
– 6 months of stable experience in call center
– Willingness to work on Site (north CDMX)
– Schedule Availability
– Willingness to complete and pass a background check verification
Desirable Requirement:
– Experience promoting and selling products and services
– Experience resolving customers issue and billing
– Customers services experience
– Demonstrated experience communicating with Customers to find solutions
