Overview
Customer Service Representative Jobs in Ohio, United States at Managed Staffing, Inc.
Title: Customer Service Representative
Company: Managed Staffing, Inc.
Location: Ohio, United States
- Minimum 1+ year of experience in care coordination, healthcare administration, customer service, case management, or a related healthcare environment.
- Strong knowledge of Medicaid, health insurance, or managed care, including eligibility verification and referral processing.
- Experience handling high-volume inbound calls, responding to member inquiries, and providing administrative support in a healthcare setting.
- Proficiency with Microsoft Office and electronic health records (EHR)/care management systems, with strong data entry and documentation skills.
- Excellent communication, organizational, and interpersonal skills, with the ability to interact professionally with members, providers, caregivers, and community partners.
- Must reside in Ohio and be able to work full-time remotely (Monday–Friday, 8:00 AM–5:00 PM ET) with a private, distraction-free workspace and reliable high-speed internet.
