Overview
Customer Service Representative Jobs in Mirpur, Dhaka, Bangladesh at nextjobz
Title: Customer Service Representative
Company: nextjobz
Location: Mirpur, Dhaka, Bangladesh
Company Name: Digicon Technologies
Location: Dhaka (Mirpur)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202635426
- Need to handle incoming calls to the prospective customers pertaining to the Client`s business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client`s problem.
- Must be knowledgeable about Facebook (Social media), email & web chat.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
Requirements
- Experience:
- Education: diploma in any discipline
- Skills: customer service skills, customer inquiries handling, call center operations, customer service, call center management, contact center management, customer-service, customer service, customer service training, call center development
Last Date of Application: 01 July 2026
