Overview
Customer Service Representative Jobs in Greater Chennai Area at HCLTech
Title: Customer Service Representative
Company: HCLTech
Location: Greater Chennai Area
Dear Candidate, We are excited to inform you about career opportunities with HCLTech for the role of Denial Management (AR Caller Voice Process) based in Chennai (Sholinganallur).
Role Details:
Experience: 1 to 4 Years
Shift: US Shift (Night Shift)
Domain: US Healthcare AR Calling
Required Skills:
Excellent verbal and written communication skills
Revenue Cycle Management (RCM) Denial handling and AR calling
Knowledge of US Healthcare and Medical Billing
Strong analytical and problem-solving skills
Job Description:
Review and analyze denied claims to identify root causes and trends Develop strategies to reduce claim denials and improve reimbursement rates
Coordinate with insurance companies, healthcare providers, and internal teams to resolve claims
Prepare and submit appeals with complete documentation
Track and follow up on appeal status
Maintain accurate records of denial management activities
Generate reports on denial trends and performance metrics
Stay updated on industry regulations and payer policies
Candidate Details Required:
Name:
Contact Number:
Email ID:
Total Experience:
Relevant Experience:
Notice Period:
Current/Last Organization:
Current CTC:
Expected CTC:
Flexible for Night Shift (Yes/No):
Chennai Location Sholinganallur (Yes/No):
Mandatory Documents:
Updated Resume
EPFO Service History (PDF)
Offer letters and relieving letters from all previous employers
If you are interested, please share your updated resume along with the above details to:
Contact Person: Sobiya E (HR)
✅ Preference will be given to immediate joiners
