Overview
Customer Service Representative Jobs in Los Angeles, CA at TEKsystems
Title: Customer Service Representative
Company: TEKsystems
Location: Los Angeles, CA
Job Description
TEKsystems is partnered with a client seeking an Order Desk Associate to support daily order processing and customer service operations. This individual will work closely with retail customers, contractors, and internal showroom teams to ensure orders are accurately entered, tracked, and fulfilled. The ideal candidate is customer‑focused, detail‑oriented, and comfortable communicating via phone and email.
This is a non‑commissioned role supporting both sales and administrative functions.
Responsibilities
- Work directly with retail customers and contractors to place, process, and track orders
- Communicate with customers and contractors via phone and email to provide order updates, answer questions, and resolve issues
- Enter orders accurately using a computer‑based system in a Microsoft Windows environment
- Answer and route incoming phone calls professionally
- Support showroom consultants with order paperwork and administrative tasks
- Perform general administrative duties including data entry, filing, invoicing, and labeling
- Assist customers with product selection and order details as needed
- Deliver a positive customer experience while maintaining accuracy and efficiency
Required Qualifications
- Strong customer service and communication skills
- Comfortable handling high‑volume phone and email communication
- Basic computer skills with data entry experience
- Strong attention to detail and organizational skills
- Ability to multitask in a fast‑paced, customer‑facing environment
Preferred Qualifications
- 1–3 years of order desk, receptionist, or front‑office experience
- Retail experience in building supplies, stone, tile, or related industries (preferred, not required)
Job Type & Location
This is a Contract to Hire position based out of Sun Valley, CA.
Pay And Benefits
The pay range for this position is $21.00 – $22.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sun Valley,CA.
Application Deadline
This position is anticipated to close on Apr 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
