Overview
Customer Service Representative Jobs in Chalgrove, England, United Kingdom at Red Kite Recycling
Title: Customer Service Representative
Company: Red Kite Recycling
Location: Chalgrove, England, United Kingdom
Full Time Customer Service Representative £26k for 37.5 hour week
About Red Kite Recycling
We are a small but growing waste management services company. We help companies that have multiple waste streams across multiple sites to recycle and dispose of their waste. We coordinate with local companies to provide appropriate recycling and waste management services, leverage technology to ensure compliance, provide valuable information and supporting documentation to our clients.
We are small and perfectly formed yet we think and act big and we have an exciting opportunity for the right customer-service orientated person. Could it be you?
What You’ll Be Doing
You’ll be talking to our wide range of customers, helping them to manage their recycling and waste. This could be as simple as ordering a skip to organising the collection of hazardous waste. A cheerful and warm manner with excellent written and verbal communication are your stock in trade – your focus is meeting clients’ needs. As the face of the business, you will build strong relationships with customers and suppliers and support the wider team with business development initiatives.
The Role
- Receive client orders and effectively manage them through the system to our suppliers providing excellent customer service
- Maintain electronic records for the services being provided on the Red Kite Recycling portal
- Support business growth plans, qualifying sales leads and maintaining the Customer Relationship Management tool (Zoho CRM)
- To support in the managementof the business as might be required.
The Person
This is a full time position best suited to someone with some experience of the waste industry although not essential a you will receive lots of training and support. You will need excellent written and verbal communication skills, be methodical with good attention to detail. This is an office based role based in Chalgrove, Oxfordshire OX44 7RW
As a small company there is scope to take this role in a number of different directions.
Benefits
- Competitive salary 37.5 hours per week
- 28 days annual leave (including Bank Holidays)
- Day off for your birthday
- Company pension
- Career development and future opportunities.
Our Values
We set ourselves high standards of conduct which means we take pride in our work. We believe that businesses are people, and we love people; serving them as we serve each other with joy and to the best of our ability. We value what others bring to our lives and work. When things go wrong, we strive to be graceful and use it as a learning opportunity. This doesn’t mean we are soft – just nice, honest, straight-forward people to do business with.
