Overview
Customer Service Representative Jobs in Philippines at Emma of Torre.ai
Title: Customer Service Representative
Company: Emma of Torre.ai
Location: Philippines
I’m helping HelloLesson find a top candidate to join their team full-time for the role of Customer Service Representative.
You'll elevate student success and drive growth for a leading online education platform.
Compensation:
USD 500 – 700/month
Location:
Remote: Philippines
Mission of HelloLesson:
"Connecting students with certified private lessons across North America and Europe through niche education platforms."
What makes you a strong candidate:
- You are proficient in Microsoft 365, Customer service.
- You have the potential to develop in Escalations.
- English – Fully fluent
Responsibilities and more:
Our growing team is looking for one Customer Service Representative to help our team continue to lead as the leading provider of private lessons in North America.
Training:
– You will be trained on how to do this.
– You will start as a CS assistant and slowly work your way up.
About HelloLesson:
HelloLesson is a rapidly growing online marketplace that connects students with passionate instructors in sports, music, and language. Our mission is to help people improve themselves through personalized, high-quality lessons—whether it’s learning a new instrument, mastering a second language, or building confidence in the pool. Recently recognized by Inc. Magazine as one of the fastest-growing companies in America, HelloLesson is committed to excellence, innovation, and impact.
Responsibilities:
– Interviewing new teachers.
– Ensuring student happiness.
– Handling student complaints.
– Initiating 10-20 phone calls each day in the USA.
– Writing 2-5 SMS' and emails each day.
– Attending company Zoom meetings and speaking in front of 5-15 other reps.
Qualifications:
– Excellent leadership and communication skills.
– Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
– Fluent written and spoken English.
– Professional appearance, dress, and presentation abilities.
– Excellent verbal communication skills.
– Excellent "soft skills" and western cultural etiquette.
– Excellent time management skills.
– A positive attitude that believes anything is possible.
Job benefits:
- Continous training and self-development.
- Opportunities for career advancement.
- Strong commissions.
- Be a part of a growing company.
