Overview
Customer Service Representative Jobs in Gurugram, Haryana, India at Crossing Hurdles
Title: Customer Service Representative
Company: Crossing Hurdles
Location: Gurugram, Haryana, India
We are hiring Customer Service Representative to support our talent acquisition team by managing candidate communications on LinkedIn. This is an entry-level opportunity well-suited for freshers looking to build a foundation in recruitment operations.
Role Overview
The selected candidate will be responsible for handling a high volume of LinkedIn messages on a daily basis, ensuring every candidate receives an accurate and timely response. The role involves working with pre-defined templates and AI-assisted tools to maintain consistency and professionalism across all interactions.
Key Responsibilities
- Respond to candidate queries via LinkedIn in a timely and professional manner
- Manage high volumes of daily messages with speed and accuracy
- Use standardized templates and AI tools to ensure response quality
- Maintain minimal backlog and uphold communication standards at all times
Eligibility
- Freshers or candidates with up to one year of experience
- Strong written communication skills in English
- Ability to handle repetitive, high-volume tasks efficiently
- Basic familiarity with recruitment or hiring processes is an advantage
Work Details
- Location: Gurugram (In-office)
- Working Hours: 9 hours per day, 6 days a week
- Alternate Saturdays: Work from home
Compensation
- Fixed Stipend: Rs. 10,000 per month
- Performance-Based Incentive: Up to Rs. 10,000 per month
Candidates interested in gaining practical exposure to recruitment operations and professional communication are encouraged to apply.
