Overview
Customer Service Representative Jobs in Bengaluru, Karnataka, India at WNS
Title: Customer Service Representative
Company: WNS
Location: Bengaluru, Karnataka, India
Job Title: Customer Support Associate – International Voice
Location: Bangalore
Job Description:
We are hiring Customer Support Associates for an International Voice at our Bangalore location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
- Handle customer calls for international clients professionally and efficiently
- Understand customer requirements and help them with best available options
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately
Eligibility Criteria:
- Graduate freshers with Non tech background are eligible to apply
- Graduates with experience in International Voice domain are also welcome
- Excellent verbal communication skills in English
- Customer-focused mindset and problem-solving ability
- BPO Insurance experience preferred.
Work Schedule:
- 5 days working
- 2 Sat- Sun Fixed off
- Fixed shift
How to apply: Click on the below mentioned link and apply for this job.
https://smrtr.io/yFHyT
