Overview
Customer Service Representative Jobs in Syosset, NY at WOWLine
Title: Customer Service Representative
Company: WOWLine
Location: Syosset, NY
WOWLine is a family-owned business with over 70 years of success serving customers nationwide. We specialize in fun and creative promotional products, including sunglasses, toys, games, art supplies and more. We are currently seeking reliable, detail-oriented Customer Service Representatives to join our growing team.
This is an entry-level position, and we are happy to train the right candidate. If you are organized, enjoy helping customers, and want to grow with a stable company, we would love to hear from you!
What You’ll Do:
- Answer inbound customer calls regarding product inquiries, pricing, transit times, order status, tracking, and invoice payments
- Respond to customer inquiries via email in a timely and professional manner
- Enter and process customer orders accurately
- Assist customers with account support and order updates
- Resolve customer issues and provide excellent service experiences
What We’re Looking For:
The following are preferred but not required. We’re willing to train.
- Customer service or call center experience
- Strong verbal and written communication skills
- Basic computer skills (Word, Excel, Outlook)
- Experience with AS400 database or within the ASI industry (a plus, not required)
- Excellent organizational, communication, and interpersonal skills
- A proactive, solution-oriented mindset
Benefits:
- Paid Time Off
- Paid Holidays
- Health Insurance/Dental Insurance/Vision Insurance
- 401K
- Supportive team environment
