Overview
Customer Service Representative at MacLean Engineering Jobs in Greater Sudbury, Canada at Maclean-Engineering-
Location: Greater Sudbury
Experience a rewarding career with Mac Lean Engineering as a Customer Service Representative. This full-time contract role involves direct engagement with customers and a focus on exceptional product support.
As a vital link between Mac Lean Engineering and its customers, you’ll handle inquiries related to Aftermarket Sales, Technical Services, and more. Your expertise in up-selling and preparing quotations will enhance customer experience, while your data reporting will contribute to team performance. Proven experience and a proactive approach are essential for success.
Key Responsibilities:
• Serve as the first contact for customer inquiries
• Provide product and service assistance with up-sell emphasis
• Prepare sales orders, quotations, and invoices
• Report KPI data as requested by management
• Engage in continuous improvement activities
Requirements:
• Diploma or Degree in a related field preferred
• Minimum three years’ customer service experience
• Bilingualism in English/French is an asset
• Strong communication and negotiation skills
• Proficiency in Microsoft Office and MRP systems
Leverage your customer service skills and contribute to Mac Lean Engineering’s legacy of mining innovation.
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Title: Customer Service Representative at MacLean Engineering
Company: Maclean-Engineering-
Location: Greater Sudbury, Canada
Category: