Overview
Customer Service Representative – Call Center Jobs in United States at RemoteHunter
Title: Customer Service Representative – Call Center
Company: RemoteHunter
Location: United States
1. About Our Client:
The organization recruits, trains, and manages U.S.-based Customer Service Representatives who support national brands across various sectors including customer service, roadside assistance, healthcare logistics, and retail support. It operates secure cloud-based systems that enable team members to work from designated workspaces, promoting an environmentally conscious support model. The organization is a W2 employer providing structured onboarding, support, and advancement opportunities.
2. About the Opportunity:
The Customer Service Representative – Call Center handles inbound customer interactions for major brands, assisting with questions, service requests, account needs, and product support. Using guided systems and resources, the role delivers high-quality, professional customer care aligned with brand standards. It offers schedule flexibility after certification and is suitable for individuals seeking a stable, structured support role with potential for growth.
3. Responsibilities:
• Manage inbound customer interactions for various brands
• Assist customers with inquiries, service requests, and product support
• Use company systems and resources to provide accurate information
• Maintain professionalism and brand alignment in all communications
• Adhere to schedules and performance expectations
4. Requirements:
• High school diploma or GED
• Minimum 18 years of age
• Authorized to work in the United States
• Residency in the U.S. excluding CA, CO, CT, MA, MD, NY, OR, WA, WI
• Ability to follow detailed processes and meet performance standards
• Strong communication and active listening skills
• Comfortable with computer applications and web-based tools
• Ability to work independently and adhere to schedules
• Preferred: prior call center or customer service experience
• Preferred: bilingual in Spanish/English
• Preferred: familiarity with phone or computer-based support environments
5. Pay Range and Compensation Package:
• USD 11 – USD 13 hourly
6. Benefits & Perks:
• Flexible scheduling after certification
• Paid training following successful client certification
• W2 employment with payroll and protections
• Paid time off
• Optional supplemental insurance (Aflac)
• Household telehealth access via MDLive
• Performance-based incentives
• Career advancement opportunities into support, QA, and leadership roles
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.
