Overview
Customer Service Representative – Digicon Technologies PLC.- Job ID:1482801 Jobs in Dhaka, Bangladesh at Bdjobs.com
Title: Customer Service Representative – Digicon Technologies PLC.- Job ID:1482801
Company: Bdjobs.com
Location: Dhaka, Bangladesh
Digicon Technologies PLC. is looking for Customer Service Representative
Job Description / Responsibility
- Need to handle incoming calls to the prospective customers pertaining to the Client`s business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client`s problem.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
Educational Requirements
- Bachelor/Honors
- Masters
Additional Requirements
- Must be knowledgeable about Facebook (Social media), email & web chat.
Job Location
Dhaka (Motijheel, Paltan)
Salary
Tk. 10000 – 12500 (Monthly)
