Overview

Customer Service Representative For Medical Office Jobs in Plantation, FL at SOC

Growing medical office seeking a Customer Service Representative to support our patients via phone in Plantation. This position requires a candidate who is enthusiastic about interacting and helping people.

Position Responsibilities:

  • Professionally and efficiently answer scheduling related questions in a fast paced environment
  • Filter and dispatch calls to proper departments.
  • Evaluating if further information or instruction is needed.
  • Demonstrate superior customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.
  • Any other tasks as assigned by the Supervisor.
  • Efficiently manage customer calls and software applications.

Requirements:

  • At least 1 year of customer service experience
  • Bilingual preferred (Spanish)
  • Professional demeanor and dependable work ethic
  • High School diploma or G.E.D
  • Clear, distinct oral and written communication skills
  • Excellent data entry and internet navigation skills
  • Health care industry experience (optional)

Job Type: Full-time

Pay: $14.00 – $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: In person

Title: Customer Service Representative For Medical Office

Company: SOC

Location: Plantation, FL

Category:

 

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