Overview
Customer Service Representative Hiring in Top Bpo’s. Jobs in Quezon City, National Capital Region, Philippines at Recruitify_HR
Title: Customer Service Representative Hiring in Top Bpo’s.
Company: Recruitify_HR
Location: Quezon City, National Capital Region, Philippines
Description
- Manage large volumes of customer inquiries while maintaining high-quality service standards.
- Provide information about products and services to customers through various communication channels.
- Resolve customer complaints and issues in a timely and effective manner.
- Document customer interactions and feedback for quality assurance and improvement.
- Work collaboratively with team members to enhance customer satisfaction and streamline processes.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 58 years of experience in customer service roles.
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Proficiency in using customer service software and tools.
- Qualities and Traits: Empathetic and patient with a strong customer focus.
- Qualities and Traits: Ability to work in a fast-paced and dynamic environment.