Overview
Customer Service Representative Hiring in Top Bpo’s. Jobs in Pasig, National Capital Region, Philippines at Recruitify_HR
Title: Customer Service Representative Hiring in Top Bpo’s.
Company: Recruitify_HR
Location: Pasig, National Capital Region, Philippines
Description
- Assist customers via phone, email, or chat to resolve inquiries and issues.
- Provide detailed information about products and services to enhance customer satisfaction.
- Document customer interactions and feedback for future reference and quality assurance.
- Assist in the onboarding of new customers by guiding them through processes and best practices.
- Collaborate with other departments to expedite resolutions and improve customer service processes.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 35 years of customer service experience.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle difficult situations with professionalism and empathy.
- Qualities and Traits: Detail-oriented with strong problem-solving skills.
- Working Conditions: Must be willing to work in a fast-paced, dynamic environment.
