Overview
Customer Service Representative (Hybrid) Jobs in United States at Resonance CX Partners
Title: Customer Service Representative (Hybrid)
Company: Resonance CX Partners
Location: United States
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Lawn Care Services
Why Consider This Job Opportunity
- Hourly pay ranging from $16.00 to $19.00
- Training provided for all new employees, no prior experience required
- Opportunity to work in a fast-paced, dynamic environment
- Supportive team atmosphere with a focus on collaboration
- Chance to develop strong customer service skills and problem-solving abilities
What To Expect (Job Responsibilities)
- Answer customer inquiries via phone, email, and chat in a friendly, professional manner
- Schedule, modify, and confirm lawn care service appointments
- Provide accurate information about chemical lawn care programs, products, and promotions
- Address customer concerns, resolve complaints, and escalate complex issues to appropriate team members
- Maintain detailed and accurate records of customer interactions in the CRM system
What Is Required (Qualifications)
- High school diploma or equivalent; college coursework is a plus
- Strong communication skills (verbal and written)
- Ability to handle high volumes of customer inquiries in a fast-paced environment
- Strong attention to detail and accuracy in data entry and record-keeping
- Ability to manage difficult situations with patience and professionalism
How To Stand Out (Preferred Qualifications)
- Experience in a call center or customer-facing environment
- Basic computer proficiency; experience with Microsoft Office and customer management software
- Prior customer service experience is a plus but not required
#LawnCare #CustomerService #JobOpportunity #CareerDevelopment #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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