Overview

Customer Service Representative Morningside Branch Jobs in Toronto, Canada at Meridian Credit Union

Join Meridian’s Morningside Branch as a Customer Service Representative, where your expertise will enhance member financial wellbeing and support outstanding service in every interaction.

This role focuses on delivering exceptional customer experiences through empathy and effective communication. You will position Meridian’s products to meet members’ financial needs and resolve concerns proactively. Utilizing virtual technology platforms will be essential for effective communication and support across various teams.

Key Responsibilities:

• Attend to Members with excellence, patience, and empathy

• Position products to enhance Member financial wellbeing

• Post transactions accurately for a superior experience

• Resolve Member issues and develop preventive action plans

• Collaborate with cross-functional teams to support growth

Requirements:

• Previous experience in sales or service industry

• High School diploma or relevant working experience

• Strong computer skills and ability to learn software quickly

• Excellent verbal and written communication skills

• Flexibility to work evenings and weekends

Bring your customer-centric mindset and problem-solving skills to elevate Member service at Meridian.
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Title: Customer Service Representative Morningside Branch

Company: Meridian Credit Union

Location: Toronto, Canada

Category:

 

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