Overview
Customer Service Representative(WFH) Jobs in Virginia Beach, VA at Torentify
Title: Customer Service Representative(WFH)
Company: Torentify
Location: Virginia Beach, VA
About the Company
Spade Recruiting is a growing recruitment and workforce solutions company connecting professionals with flexible remote career opportunities. The company provides comprehensive training, ongoing mentorship, and career development in a supportive virtual work environment.
About the Role
Spade Recruiting is seeking a Customer Service Representative to provide professional remote support for individuals seeking information about available programs and services. In this fully remote position, you will coordinate appointments, answer customer inquiries, maintain accurate records, and deliver outstanding customer experiences through phone, email, and virtual communication platforms.
Responsibilities
- Coordinate and schedule virtual appointments.
- Communicate with customers via phone, email, and video platforms.
- Answer customer questions and provide accurate information.
- Assist with completing and reviewing digital forms.
- Maintain organized customer records and documentation.
- Send appointment confirmations and follow-up communications.
- Monitor daily activities using online systems and company tools.
- Participate in remote training sessions and team meetings.
- Deliver professional customer service and support.
- Ensure timely follow-up and effective communication with customers.
Qualifications
- High school diploma or equivalent preferred.
Required Skills
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal abilities.
- Strong organizational and time management skills.
- Basic computer proficiency and familiarity with online communication tools.
- Ability to work independently in a remote environment.
- Professional attitude with strong attention to detail.
- Previous experience in customer service, administration, scheduling, retail, hospitality, or office support is an advantage but not required.
Preferred Skills
- Customer Service
- Customer Support
- Appointment Scheduling
- Administrative Support
- Remote Work
- Phone Support
- Email Communication
- Data Entry
- Microsoft Office
- Google Workspace
- Record Management
- Time Management
- Communication Skills
- Problem Solving
- Organization
- Multitasking
- Virtual Assistance
- Customer Relations
- Attention to Detail
- Team Collaboration
Pay range and compensation package
- 100% remote work environment.
- Flexible scheduling options.
- Paid training and onboarding.
- Weekly compensation.
- Performance-based incentives.
- Ongoing coaching and mentorship.
- Career advancement opportunities.
- Supportive and collaborative team culture.
- Long-term professional growth opportunities.
Equal Opportunity Statement
Spade Recruiting is an Equal Opportunity Employer committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
