Overview
Customer Service Specialist Jobs in Skopje, Skopje Statistical Region, North Macedonia at NTG Road UK Ltd.
Title: Customer Service Specialist
Company: NTG Road UK Ltd.
Location: Skopje, Skopje Statistical Region, North Macedonia
Customer Service Specialist
We are looking for a proactive and customer-focused Customer Service Specialist to join our growing transport team in Skopje.
Key Responsibilities
- Create and manage transport bookings in the TMS system.
- Maintain regular communication with customers and provide timely updates on shipments.
- Ensure clients are kept informed throughout the entire transport process.
- Coordinate closely with planners and operations teams to ensure smooth execution of transport orders.
- Handle customer inquiries and resolve issues professionally and efficiently.
- Maintain accurate records and documentation related to transport activities.
Requirements
- Previous experience in the European road transport industry is needed.
- Fluent English (spoken and written).
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong organizational skills and attention to detail.
- Experience working with TMS systems is an advantage.
- Ability to cooperate effectively with operational and planning teams.
What We Offer
- Competitive salary package.
- Opportunity to work in an international logistics environment.
- Professional development and career growth opportunities.
- Supportive and dynamic team culture.
If you have experience in EU transport and enjoy providing excellent customer service, we would love to hear from you!
Apply today and become part of our team
Send your CV on [email protected]
