Overview
Customer Service Specialist Jobs in Markham, Canada at Modern Technical Staffing
Become a vital part of a cutting-edge team as a Customer Service Specialist in Markham, ON. This full-time role focuses on effective communication and tailored customer support.
In this position, you’ll utilize your customer service experience to meet client needs with professionalism and efficiency. Your responsibilities will include managing inquiries, addressing concerns, and supporting order processes. Engage in administrative tasks such as data entry while collaborating with multiple teams to streamline operations.
Key Responsibilities:
• Understand customer needs and provide tailored guidance
• Manage inquiries and resolve issues via phone and email
• Fill out Customer Complaint Forms for tracking resolution
• Ensure smooth order fulfillment from start to finish
• Handle sales documentation and reporting accurately
Requirements:
• High School Diploma or GED required
• 3–5 years in a customer service or administrative role
• Experience in manufacturing environments is a plus
• Proficient in Microsoft Office Suite applications
• Excellent time-management and organizational skills
Utilize your communication and critical thinking skills to excel as a Customer Service Specialist.
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Title: Customer Service Specialist
Company: Modern Technical Staffing
Location: Markham, Canada
Category: