Overview
Customer Service Specialist Jobs in Albany, New York Metropolitan Area at Walrath Recruiting, Inc.
Title: Customer Service Specialist
Company: Walrath Recruiting, Inc.
Location: Albany, New York Metropolitan Area
Hourly: $20/hr
Job Title: Customer Service Specialist
Job #: 5733
Location: Latham, NY
Category: Customer Support
Position Type: Full-time, Permanent
Description:
Our client is currently seeking a Customer Service Specialist to join their team. This is a full-time, permanent position.
Responsibilities Include:
- Provide general assistance to senior client service specialists.
- Maintain that all customer interactions and feedback are thoroughly documented.
- Ensure daily operations run accordingly.
- Complete all work in compliance with company guidelines.
- Ensure your required professional accreditations are met.
- Pursue continuing education when possible.
- Complete other responsibilities as required.
Qualifications:
- High school diploma or equivalent.
- Must be willing to obtain Life, Accident and Health license
- Proficiency with various task management systems and the Microsoft Office Suite.
- Proficiency with AI tools.
- Strong communication skills, both verbal and written, with a focus on customer interaction.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
Hours & Benefits:
- M-F 8-5
- Health, Dental, and Vision Insurance
- 401(k) with match
- Life Insurance
- PTO
