Overview
Customer Service Specialist Jobs in London, Canada at Trojan Technologies
Join Trojan Technologies as a Customer Service Specialist in London, Ontario. This on-site role emphasizes proactive support, order management, and high-quality customer interactions.
Reporting to the Customer Service Manager, you will leverage 3-5 years of experience in customer service and order management. Key responsibilities include processing orders in ERP systems, monitoring deliveries, and supporting sales activities. Effective collaboration and attention to detail are essential for resolving inquiries and ensuring order quality.
Key Responsibilities:
• Accurately process spare parts and warranty orders
• Monitor on-time delivery via order tracking
• Support quoting and order validation for sales
• Coordinate urgent orders for field service needs
• Manage customer inquiries about order status
Requirements:
• Post-secondary education or equivalent experience
• 3–5 years in customer service or order management
• Familiarity with ERP or CRM systems
• Strong Microsoft Excel and Outlook skills
• Excellent attention to detail in high-volume tasks
Drive customer satisfaction and operational efficiency as a Customer Service Specialist at Trojan Technologies in London.
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Title: Customer Service Specialist
Company: Trojan Technologies
Location: London, Canada
Category: