Overview
Customer Service Specialist at Techo-Bloc Jobs in Quebec, Canada at Techo-Bloc Inc.
Location: Quebec
Become a key player in customer relations with Techo-Bloc as a Customer Service Specialist. This role ensures excellent order management and dealer support in a dynamic, fast-paced environment.
Techo-Bloc is searching for a Customer Service Specialist to manage dealer inquiries across North America. You will be responsible for processing orders, addressing product availability, and resolving customer issues proactively. This position requires someone organized, bilingual in French and English, and ready to take ownership of every request from initiation to resolution.
Key Responsibilities:
• Process and manage customer orders efficiently
• Address product availability and propose alternatives
• Follow up on orders, resolving issues swiftly
• Take ownership of customer requests until resolution
• Collaborate with departments to enhance service processes
Requirements:
• Bilingual in French and English
• 3+ years’ experience in landscaping or manufacturing
• 1–3 years in customer service or logistics
• Strong problem-solving and multitasking skills
• Familiarity with ERP systems like Microsoft Dynamics 365
This is your opportunity to deliver a white-glove customer experience while thriving in a structured, growth-oriented environment.
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Title: Customer Service Specialist at Techo-Bloc
Company: Techo-Bloc Inc.
Location: Quebec, Canada
Category: