Overview
Customer Service UK Market Jobs in Greater Barcelona Metropolitan Area at Revlon
Title: Customer Service UK Market
Company: Revlon
Location: Greater Barcelona Metropolitan Area
Revlon, a leading multinational company in the beauty and personal care industry, is looking to hire a Customer Service – UK Market professional to join its team and contribute to delivering an excellent customer experience.
About the Rol
eThe Customer Service – UK Market position is responsible for executing the Order to Delivery process, providing direct support to the Sales team and acting as the first point of contact for customers regarding service level performance and operational execution
.
Key Responsibiliti
- esManage Customer Service activities to ensure a high level of service excellen
- ceMonitor daily operational KPIs, identify inefficiencies, and implement improvement actio
- nsWork closely with Supply Planning, Distribution, and Finance teams to achieve business objectiv
- esSupport Sales & Marketing to deliver sales plans and keep customer-related information accurate and up to da
- teCoordinate and validate databases (customer, material master, etc.) to prevent complaints, returns, and credit not
- esSupport customer requests and act as a central point of contact for all service-related inquiri
- esActively participate in continuous improvement initiatives to enhance order process quality and efficien
cy
Requireme
- ntsBachelor’s degree, preferably in Business, Supply Chain Management, or a related fi
- eld2–4 years of experience in B2B Customer Service, ideally within the FMCG or cosmetics indus
- tryProficiency in Microsoft Off
- iceKnowledge of JDE and/or
- SAPFluent English (C1 lev
el)
