Overview
Customer Success Manager ($54k – $74k/y) Jobs in Mexico at Nomadic Closer
Title: Customer Success Manager ($54k – $74k/y)
Company: Nomadic Closer
Location: Mexico
Company Description
Nomadic Closer connects high-ticket businesses with pre-vetted remote sales closers. We've helped 400+ businesses across North America scale their revenue by placing elite closers who've already proven they can sell. Every rep in our network has a track record. $20M+ revenue generated. 27,000+ trained closers.
Role Description
This is a full-time remote role for a Customer Success Manager. The responsibilities include fostering long-term relationships with clients, ensuring customer satisfaction, and working proactively to maximize client retention. You will analyze customer needs, provide tailored solutions, and serve as the main point of contact between clients and the company, ensuring that their expectations are met and exceeded. Additionally, you will identify opportunities for growth, provide feedback to internal teams, and prioritize enhancing the overall customer experience.
Qualifications
- Proven skills in Customer Satisfaction and Customer Retention
- Strong Analytical Skills to identify customer needs and improve outcomes
- Expertise in Relationship Building and creating trust with clients
- Background in Customer Service with excellent communication and interpersonal abilities
- Proactive problem-solving skills and attention to detail
- Experience in working with remote teams and managing virtual relationships
- Experience with CRM tools and knowledge of customer success best practices
🌟 Opportunity Overview
🌐Location: Global
💵 Compensation: $54k – $74k per year base (depends on experience) + bonus
📈 Offer & Targets
🔥 Lead Type: Warm leads (pre-qualified)
📊 Current Revenue: $100k a month.
🚀 Target in 3 Months: $300k a month.
🎯 Ticket Price: $5,500, $8,500 & $10k
👤 Candidate Profile
⏰ Time Zones: US timezone
👀 KPIs:
Average Close Rate: 25-30%
Show Rate: 75%
🤝 Team Info
👥 Current Team: 1 full-time closer, 1 part-time closer, and an AI Setter
🔢 Openings: 1 full-time CSM
