Overview
Customer Success & Training Representative Jobs in Petah Tikva, Center District, Israel at A Point Systems ltd
Title: Customer Success & Training Representative
Company: A Point Systems ltd
Location: Petah Tikva, Center District, Israel
Customer Success & Training Representative
Point Systems ltd , Job location Petah Tikva, Center District, Israel (On-site)
Job description
We’re Hiring | Customer Success & Training Representative
Full-time | Petah Tikva (Near the Light Rail)
A-Point Systems, a leading software company specializing in business management
solutions, is looking for a Customer Success & Training Representative to
join our growing Application Support team.
If you enjoy working with people, learning systems, guiding users, and creating
real customer impact — this opportunity is for you.
About the Role
This is a customer-facing role focused on onboarding, training, and customer success/
This is not a technical development /or system administrator position.
Please read carefully and submit your CV only if you find yourself qualified for the position.
We’re looking for motivated, service-oriented individuals with up to 3 years of experience,
(it's an entry position for the Customer Success field) including recent
graduates in:
§ Computer Science
§ Information Systems / Knowledge Management
§ Economics and management
§ Industrial Engineering & Management
§ Business Administration
What You’ll Do
•Lead onboarding and training sessions for new customers
•Support and guide existing users in their day-to-day work with the platform
•Help customers maximize value and efficiency from our system
•Identify customer needs and recommend relevant features and modules
•Build strong long-term customer relationships.
What We’re Looking For
•Excellent communication and interpersonal skills
•High service orientation, patience, and empathy
•Fast learner with the ability to understand business processes and systems
•Proactive mindset and strong teamwork skills
•Fluent Hebrew — spoken and written
Nice to Have
•Experience in customer support, training, onboarding, or customer success
•Familiarity with business applications or basic SQL knowledge
Why Join Us?
At A-Point, you’ll join a professional and supportive team, work closely with
customers, and gain valuable experience in business systems, customer success,
and SaaS environments.
Please send your CV with salary expectations to: [email protected]
