Overview
Customer Support Representative Jobs in South Africa at Remote Recruitment
Title: Customer Support Representative
Company: Remote Recruitment
Location: South Africa
Location: Fully Remote (South Africa)
Company: Remote Recruitment
Engagement: Full-Time
Compensation: R8,000 – R14,000/month
Training: Included
About The Role
We are hiring an entry-level Customer Support Representative to assist UK-based clients with customer queries and support requests. This is a fully remote, full-time opportunity for South African candidates — no experience required, as all training is provided. If you are a great communicator who loves helping people, this role is for you.
Key Responsibilities
- Handle customer enquiries via email, chat, and phone for UK clients
- Resolve complaints and escalate complex issues where necessary
- Maintain customer records and update CRM systems
- Provide product and service information to customers
- Meet response time and quality targets set by the team
Requirements
- Matric certificate (Grade 12) or equivalent
- Excellent written and verbal communication skills in English
- Friendly, patient, and customer-focused attitude
- Basic computer literacy
- No prior experience required — full training provided
Equipment & Setup
- Reliable laptop or desktop computer
- Stable internet connection (minimum 10 Mbps)
- Quiet, dedicated home workspace
- Backup power solution (UPS or inverter recommended)
What's on Offer
- Competitive salary of R8,000 – R14,000/month
- Fully remote — work from anywhere in South Africa
- Comprehensive training and onboarding
- Stable long-term employment with UK clients
- Positive team culture and regular performance feedback
Remote Recruitment helps South African professionals secure flexible remote contract opportunities with UK companies, connecting independent contractors with businesses where they can thrive and make an impact.
