Overview
Customer Support Representative Jobs in India at Earning Curve
Company Description
Earning Curve specializes in providing expert consulting services designed to help clients optimize their business capabilities and technology solutions. Our strategies focus on meticulous planning, execution, and support to ensure maximum efficiency and impact. We are committed to enabling businesses to achieve their goals through tailored solutions and industry best practices. With a results-driven approach, we strive to build successful, long-lasting relationships with our clients.
We’re Hiring:
Customer Service Representative (CSR)
Join Our Mission in Healthcare Excellence
Are you passionate about helping people and making a meaningful impact in healthcare? We’re looking for a Customer Service Representative (CSR) who thrives in a fast-paced, patient-focused environment and is committed to delivering exceptional service with empathy and precision.
As a CSR, you will be the first point of contact for patients, providers, and stakeholders—playing a key role in ensuring seamless communication and care coordination.
Chennai, India (On-site)
6:00 PM – 3:00 AM IST (Mon–Fri)
What You’ll Do
Patient & Provider Support
– Handle inbound calls, emails, and inquiries with professionalism
– Provide accurate information on services, policies, and procedures
– Resolve concerns empathetically and escalate when needed
Appointment Scheduling
– Schedule and manage patient appointments efficiently
– Coordinate with providers and handle scheduling conflicts
Compliance & Quality
– Ensure adherence to healthcare regulations including HIPAA
– Maintain confidentiality and accurate documentation
Administrative Support
– Update CRM/EHR systems with precision
– Support patient outreach and internal coordination
What We’re Looking For
✔️
Experience:
1–2 years in customer service (Healthcare preferred)
✔️ Communication:
Strong English communication skills (verbal & written)
✔️ Tech
Skills:
Familiarity with CRM, EHR systems & MS Office
✔️ Core Strengths:
Empathy, attention to detail, problem-solving mindset
Education:
Any Degree
Bonus Points:
– Knowledge of HIPAA or healthcare regulations
– Experience in medical scheduling or patient coordination
– Why Join Us?
✨ Opportunity to grow into a full-time role
✨ Work in a purpose-driven healthcare environment
✨ Gain international exposure (US healthcare process)
✨ Collaborative and supportive team culture
Ready to Apply?
If you’re someone who enjoys helping people, solving problems, and working in a dynamic environment—we’d love to hear from you!
– Apply now or share with someone who might be a great fit!
Title: Customer Support Representative
Company: Earning Curve
Location: India
Category: