Overview
Customer Support Representative Jobs in Amman, Amman, Jordan at Centric Prime
Title: Customer Support Representative
Company: Centric Prime
Location: Amman, Amman, Jordan
Customer Support Representative (Full-Time)
We are hiring on behalf on one of our clients a dedicated and customer-oriented Customer Support Representative. This is a full-time, office-based role for individuals who are passionate about delivering excellent customer experiences and providing professional support.
Key Responsibilities:
- Respond to customer inquiries through website chat, social media platforms, and phone calls
- Provide timely, professional, and helpful assistance to customers
- Address customer concerns and questions while ensuring a positive customer experience
- Follow up on customer requests and provide accurate information regarding the clients' products and services
- Maintain a high level of professionalism in all customer interactions
Requirements:
- Excellent English communication skills (written and verbal) are mandatory
- Strong customer service and problem-solving abilities
- Ability to work efficiently in a fast-paced environment
- Flexibility to work within rotating shifts, including 2–3 overlapping schedules
- Full-time availability and commitment to working from the office at all times, including Fridays (no remote work)
Work Schedule:
- Full-time position
- 2 days off per week
- Rotating shifts based on business needs
What We Offer:
- Comprehensive training and ongoing support
- A professional and collaborative work environment
- The opportunity to grow and develop your customer service career
Please note: This position is strictly focused on customer support and does not involve any sales activities. The company sells a single product exclusively through its website.
- If you are a proactive individual with excellent English skills and a passion for helping customers, we would love to hear from you. Apply now and join our team!
